Right of withdrawal

1.1 According to Section 312g (2) No. 2 BGB, unless otherwise agreed with us, the right of withdrawal does not exist for contracts for the delivery of goods that can quickly spoil or whose expiry date would be quickly exceeded. This also includes the Dughnuts and all other edible products (milkshakes, freshly prepared coffee and tea, mini-doughnuts, Munchies & DIY kits) that we produced and expelled.

1.2 If we agree to a refund (as described in these conditions), you must present us with one of the following proofs of purchase:

1.1.1 Original receipt for the mobile app (we cannot accept photocopies);

1.1.2 Original receipt at the point of sale;

1.1.3 Account statement from which the purchase emerges (bank or credit card statement).


1.3 We reserve the right to reject and/or cancel agreed reimbursements if they are unable to provide proof of purchase, as described in clause 1.2 above.


1.4 We reserve the right to reject return, reimbursement or exchange applications if you:

1.4.1 have changed their opinion;

1.4.2 bought the wrong product; or

1.4.3 You bought the wrong flavor, size, type or quantity.